Shipping & Return Policy
Durty Gurl Cocktail Company
Last Updated: 11/24/25
Shipping & Return Policy
Shipping Locations:
Durty Gurl Cocktail Company currently ships to addresses within the United States, including all 48 contiguous states. We do not currently ship to Alaska, Hawaii, U.S. territories, or internationally.
Order Processing Time:
Orders are typically processed within 2–3 business days (Monday–Friday, excluding holidays). Once shipped, you will receive an email confirmation with tracking details.
Shipping Methods & Delivery Estimates:
Delivery times vary based on the selected shipping method at checkout. Standard delivery averages 3–7 business days after processing.
Shipping Costs:
Shipping rates are calculated at checkout based on order weight, destination, and carrier rates. Free shipping promotions, if offered, will be posted on our website or marketing channels.
Return & Refund Policy
Non-Alcoholic Mixers & Consumable Goods:
All sales are final. We cannot accept returns of food or beverage items, whether opened or unopened, unless the product arrives damaged or defective. Contact info@durtygurl.com within 7 days of delivery with your order number and photos of the issue for support.
Merchandise (Apparel, Accessories & Non-Consumables):
Returns are accepted within 30 days if items are unused, unworn, unwashed, and in original condition. Customer pays return shipping unless defective or incorrect. Refunds processed 5–7 business days after receipt and inspection.
Order Cancellations & Changes:
Orders cannot be changed or canceled once processed for shipment. Contact info@durtygurl.com immediately for assistance.